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Notes of ICT Project Management [CT 701]

Project Management Body of Knowledge


Understanding Project Environment

Project Environment

1. Internal Environment
- It is the elements present within the organization.
- It directly controls the actual project activities.
- It includes objectives, constraints, structure and resources.

2. Task environment
- It is the elements made up of stakeholders that surrounds the project.
- It only influences the project.
- It includes customer, contractor, supplier, competitor and so on.

3. External environment
- It includes political, legal, economic, socio-cultural and technological aspects of the environment.

PMBOK - Introduction

- PMBOK stands for Project Management Body of Knowledge.
- It is the set of standard terminology and guidelines for project management.
- It is the entire collection of processes, best practices and guidelines accepted as standards within the project management industry.
- It must be updated and disseminated over time.

Knowledge Contents Under PMBOK

1. Project Integration Management:
- Processes needed to identify, define, combine and coordinate various processes and activities.

2. Project Scope Management:
- Processes required to ensure that the project includes all the work required to complete the project successfully.

3. Project Time Management:
- Processes required to manage timely completion of the project.

4. Project Cost Management:
- Processes involved in planning, estimating, budgeting, funding, managing and controlling costs to complete project within approved budget.

5. Project Quality Management:
- Processes that determines project quality to ensure client's satisfaction.

6. Project Human Resource Management:
- Processes that organize, manage and lead the project team.

7. Project Communication Management:
- Processes required to ensure timely collection, creation. distribution, storage, retrieval, control, monitor and disposition of project information.

8. Project Risk Management:
- Processes to conduct risk analysis, identification, response planning and risk control on a project.

9. Project Procurement Management:
- Processes necessary to acquire products from outside the project team.

10. Project Stakeholder Management:
- Processes to identify people impacted by the project, analyze stakeholders expectations and engage stakeholders in project decision and execution.

General Management Skills: Effective and Ineffective Project Managers

- Project manager is the person who is incharge of overall planning and execution of a particular project.

Role of Project Manager

- They have responsibility of planning, procurement and execution of a project.
- They have to solve any issues that arise during the project life cycle.
- They have to analyze and view the project progress.
- They have to deal with the risks associated with the project and try to find optimal solutions to reduce them.
- They should ensure that all the team know about their roles.
- They should communicate with both team members and higher authority.
- They should manage project schedule and budget.

Effective Project Manager

The characteristics of an effective project manager are as follows:
1. Lead by example
2. Visionary
3. Technically competent
4. Decisive
5. Good Communicators
6. Good Motivators
7. Stands up to upper management when necessary
8. Supports team members
9. Encourages new ideas

Ineffective Project Manager

The characteristics of an ineffective project manager are as follows:
1. Set bad example.
2. Not self assured
3. Lacks technical expertise
4. Poor communicator
5. Poor motivator

Essential Interpersonal and Managerial Skills

Interpersonal Skills

- Communication
- Leadership
- Negotiation
- Adaptability
- Diligence

Managerial Skills

- Time Management
- Problem solving and critical thinking
- Budget estimation and usage
- Resource procurement
- Risk management
- Contract management

Q) What are the suggested skills for IT project managers?

- Technically sound (knowledge of platform, software and programs used by the organization)
- Problem solving using problem trees

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