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Notes of ICT Project Management [CT 701]

Developing Custom Processes for IT Projects


Developing IT Project Management Methodology

1. Access current and optimal level of project management maturity. It helps to get current status and future possibility to project management maturity. It provides benchmark against future improvements.

2. Gather and document all existing templates and processes.

3. Get project team members together and maps out the process for how projects should work.

4. Fill the blanks of what is missing.

5. Build your methodology iteratively by using your team to document process flow chart.

6. Use your methodology as planned.

7. Conduct audits to see if methodology is being used as expected.

Moving Forward with Customized Management Process

Necessity of Custom process for IT Projects

1. Role of customer is dominant.
2. Environment is more dynamic.
3. Tasks are unique and complex.
4. Role of government is less clear.
5. Sources of knowledge are different.

Outsourcing and Offshoring

- Outsourcing occurs when a company contracts a specific process out to a third party, finding someone who specializes in whatever needs to be done.
- Offshoring occurs when businesses send in-house jobs overseas.
- Offshoring sends jobs out of the country.
- Both saves organizational finance.

Six Sigma

- It is a set of tools and techniques for process improvement.
- It seeks to improve quality of the output of a process by identifying and removing the causes of defects and minimizing variability.
- It uses empirical and statistical quality management methods.
- It follows patters Plan-Do-Check-Act cycle.
- The methodologies used are as follows:
1. DMAIC (Define, Measure, Analyze, Improve, Control)
2. DMADV (Define, Measure, Analyze, Design, Verify)

Certified Associate in Project Management

- CAPM is a credential offered by PMI.
- It is an entry level certification for project practitioners.
- It is intended to demonstrate candidate's understanding of fundamental knowledge, terminology and processes of effective project management.

Project Management Maturity

- It is a formal tool used to measure an organizational project management maturity.
- It provides a path to take advancement of PM maturity once the initial level of maturity and areas for improvement are identified.
- It provides logical path for progressive development.
- It follows software engineering institute's Capability Maturity Model's five evolutionary maturity levels and examines maturity development across ten knowledge areas.

Maturity levels

Level 1 - Initial Process
Level 2 - Structured process and Standards
Level 3 - Organizational standards and Institutionalized process
Level 4 - Managed process
Level 5 - Optimizing process

Future Trend

1. Greater emphasis on leadership and communication skills.
2. Talent retention
3. Agile framework
4. Increasing complexity of IT projects
5. Remote project works

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